WHAT IS YOUR RETURN POLICY?
We want you to be completely satisfied with your purchase. As such, we will gladly accept unworn, unwashed, unaltered, unused full-price merchandise with original tags attached for a refund within 14 days of purchase date. Merchandise purchased at a discount greater than 40% off is FINAL SALE and may not be returned or exchanged.
All returns must be purchased from tabeezapparel.com. Merchandise purchased from stores and other retailers, including Amazon, department stores, or specialty stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.
Please note: shipping charges for items you choose to return are non-refundable. (Shipping charges incurred from tabeezapparel.com orders will be refunded if the wrong item was sent or if the item sent was discovered defective.) If an exchange is needed for a defective product, you will not be charged for shipping on your exchange.
HOW DO I MAKE A RETURN?
To make a return, first make sure the item is in its original condition with the packaging included. Then circle the items you’re returning on the original invoice, place in the original package, and send to:
Tabeez Apparel,703 Candlewood Commons, Howell, NJ 07731
Original invoice must accompany your return. Refunds will be made in the form of the original payment. Items with gift receipts are eligible for exchange or refund in the form of a store credit.
HOW WILL I BE REFUNDED?
Once your return has been received, we will process it as quickly as possible. Please allow up to 7 business days for your return to be processed. Please note that at peak times, it may take us longer than usual to process your return. Items returned to us in a non-sellable condition will not be refunded.
Refunds will be made in the form of the original payment. Items with gift receipts are eligible for exchange or refund in the form of a store credit. Refund will not include shipping fee.
DO YOU PROVIDE RETURN LABELS?
At this time, Tabeez does not offer return labels. For now, our customers pay for the return shipping.
DO YOU OFFER EXCHANGES?
At this time, Tabeez does not offer exchanges. If you want a different size or color, send back your order for a refund and place a new order.
(Please note: Because of the quick turnaround of items online, we suggest you make an order right away-- even before your refund is received.)
IS IT TOO LATE TO RETURN AN ITEM?
Returned merchandise received past our 14 day policy is too late to make a return. If there were any shipping delays along the way, please email us firstname.lastname@example.org so we can accommodate you.
I RECEIVED A DAMAGED ITEM?
We source our materials and select our factories to ensure the highest quality product. As such, we will accept any item with a manufacturing defect for exchange or refund within two weeks of purchase date.
In order to receive a new item in place of the defected item, we must receive an email within 3 days of receiving the defected item.
I AM MISSING AN ITEM IN MY ORDER?
We sincerely apologize for the inconvenience! Please contact us at email@example.com, and we will send you the correct item as soon as possible.
THE WRONG ITEM OR SIZE WAS SENT.
We sincerely apologize for the inconvenience! Please contact us at firstname.lastname@example.org and we will send you the correct item as soon as possible.